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Access for everyone

Accessibility

Our commitment to making Lunch Box’s website, ordering information, events, and customer service usable by people with disabilities.

Last updated: July 15, 2026

Our commitment

Lunch Box is committed to providing an inclusive experience. We are working to make this website accessible and usable across devices and assistive technologies. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical goal, while recognizing that accessibility requires ongoing testing and improvement.

Measures we take

  • Use semantic headings, labels, links, buttons, and form controls.
  • Support keyboard navigation and visible focus indicators.
  • Provide text alternatives for meaningful images.
  • Maintain readable contrast, scalable text, and responsive layouts.
  • Avoid relying on color alone to communicate essential information.
  • Provide clear form errors and status messages where supported.
  • Review customer-facing changes for mobile and assistive-technology usability.

Third-party services

Some functions, including Square payment services once enabled and AppiSpot booking, are provided by third parties. We do not control every aspect of those services, but we want to help if a third-party experience creates a barrier. Contact us and describe the task you were trying to complete.

Physical access and accommodations

For questions about physical accessibility, seating, service animals, communication assistance, event accommodations, or another modification, contact us before your visit when possible. We will work with you to provide reasonable access consistent with applicable law.

Need help now?

If you cannot place an order, read a menu, obtain event information, or use another website feature, email us. Tell us the page, the problem, the browser or assistive technology used if you are comfortable sharing it, and your preferred way to receive the information. We will try to provide the information or service through an accessible alternative.

Feedback and response

Accessibility feedback helps us improve. We aim to acknowledge accessibility reports promptly and address verified barriers based on severity and practical impact. This statement does not claim that every page is fully conformant at all times.

Accessibility contact

Email contact@lunchbox.example with “Accessibility” in the subject line.
Lunch Box, 104 Baltimore St, Hartford, CT 06112

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